Aims
Provision of structural units of the University with material and technical resources, vehicles; improvement and implementation of new methods of work organization, including using of modern information technologies; expand and strengthen the material and technical base of the University; ensuring the efficient use of material and labor costs for the production of printed products; ensuring the organization of production and sale of printed products.
Implementation of the most effective and comprehensive investment policy of the University to achieve the objectives stipulated by the Charter of the University, the Development Strategy and the Development Plan.
The Operations Department is responsible for the maintenance and upkeep of university facilities, ensuring compliance with hygiene and fire safety regulations. The department services administrative, academic, and residential buildings, as well as adjacent areas, contributing to a safe and comfortable learning and working environment.
History of creation
Since the establishment of the Medical Institute in 1964, a general maintenance division has operated as part of the university’s infrastructure. In 1997, after becoming part of the Medical Academy, this unit was renamed the Administrative and Maintenance Department. From 2004 to 2008, it functioned as the Maintenance Department.
On July 1, 2009, the service and maintenance unit was reorganized and divided into three separate departments.
From 2009 to 2019, the Building Operations Department operated within NJSC “Astana Medical University” (hereinafter referred to as the University). On July 24, 2019, by resolution of the Board of Directors, this department was merged with the Material and Technical Support Department, resulting in the creation of the Department for Material and Technical Support and Building Operations.
On July 14, 2020, the department was again split, in accordance with a new decision by the Board of Directors, into two independent units: the Material and Technical Support Department and the Engineering and Technical Support Department.
In 2022, based on another resolution of the Board of Directors, both departments were merged into a single Department of Operations and Material and Technical Support.
In October 2023, in response to the university’s current needs, the department was once again divided into two separate structural units: the Department of Material and Technical Support and the Department of Operations.
In 2025, the Operations Department and the Logistics Department were re-merged into a single Infrastructure Development Department.
Activities
Providing the University structural units with material and technical resources in accordance with the approved budget and public procurement plan of the University; organization of landscaping, cleaning, festive, decoration of building facades and halls; according to the needs of internal units of the University in inventory and services to carry out activities to draw up a development plan and a public procurement plan; conducting monthly monitoring of public procurement, execution of applications from structural units of the University; ensuring the satisfaction of the needs of the structural units of the University in servicing vehicles; ensuring the safety of working conditions; organization of work on the production of printed materials; ensuring high quality output of the necessary printed products; representation of services in copying, replication, small-print production.
Participation in the development and coordination of internal regulatory documents of the organization on issues within the competence of the department; Documentation of authority and responsibility of department employees (Development of the Regulations of the department and department staff instructions); Participation in the implementation of the mission, vision and strategic objectives of the University;
Rational organization of the work of the logistics department; determination of the need for material and technical means and services, acceptance of applications from the structural divisions of the Company for their acquisition and provision of services.
Publishing of printed products: newspapers, books, periodicals, business letterheads, greeting cards and auxiliary activities: bookbinding, printing plates and image processing; the work is carried out using various technologies and on various materials.
The activities of the Operations Management Unit include:
· Processing requests from the University’s structural subdivisions regarding engineering and technical maintenance;
· Maintenance and repair of administrative, academic, and residential buildings, including adjacent territories, storage facilities, food service units, basements, technical rooms, and other University premises;
· Timely preparation of necessary documents for concluding service contracts that ensure the functioning of the University;
· Supervision and monitoring of reconstruction, current and capital repair works of buildings and structures, and improvement of building facades;
· Ensuring the stable maintenance and operational condition of buildings and structures.
Achievements
Systematic monitoring is conducted on the implementation of the Development Plan, as well as on the processing of requests from structural subdivisions (furniture repair, production of stands, stamps, nameplates, educational boards for international students, production of branding materials, envelopes, cloakroom tags, table flags, greeting cards, diplomas, and folders).
Cleaning services are carried out continuously, ensuring cleanliness of both internal premises and adjacent territories. All facilities undergo timely pest control (deratization and disinsection), municipal waste disposal, and disposal of material assets (MAs). During citywide events, festive decoration of building facades is organized. Structural subdivisions of the University are provided with the necessary MAs in a timely manner.
Timely fulfillment of requests ensures the satisfaction of structural divisions and academic staff in terms of printing and materials support.
In 2022, the Simulation Center Modernization Project was initiated. In 2023, the center was renovated and expanded from 440 m² to 1,793.8 m².
2024, major repairs were carried out at the Academic and Laboratory Building located at 33 Saryarka Ave. Repair and cosmetic renovation works were conducted in four lecture halls and the Morphology Center, along with modernization of the assembly hall and lobby at 49A Beibitshilik St.
In the same year, current repairs were performed on two dormitory blocks at 35A Zhenis Ave.
In 2025, current repairs are planned for one dormitory block at 35 Zhenis Ave.
The repair work includes upgrades to living quarters, improvements to sanitary conditions, and modernization of common areas, which significantly enhanced the comfort and safety of student living. That same year, a new reading room
was opened, equipped with modern facilities to support the learning process.
As part of the modernization program, comprehensive improvements were made to the library infrastructure located at 53 Beibitshilik St. The library was outfitted with up-to-date equipment, and conditions for education and research were enhanced—significantly increasing its functionality and accessibility for both students and faculty.
All implemented projects and activities aim to improve student learning and living conditions, and to develop the University's infrastructure. Continued efforts to improve social infrastructure and attract investment will further support the University's growth and advancement.
Contacts
Astana, Abay Avenue 47, 6th floor, Office 611
Also: Offices 614, 615, 608, 607
Regulatory documents:
- Regulation of the Department of Infrastructure Development
- Rules for the Provision of Service Housing of NJSC "Astana Medical University" under a Lease Agreement
- Rules for the Lease of Non-Residential Premises of NJSC "Astana Medical University"
- Job Descriptions of the Employees of the Department of Infrastructure Development
